ok777's Privacy Policy

1. Introduction and Scope

ok777 places the highest importance on the privacy of its users. This privacy policy tells you what kind of information we collect about you when you use ok777's website, mobile app, or any other service, why we collect it, and how securely it is kept.

This policy applies to all ok777 services and digital platforms. By registering an account with ok777 or beginning to use any of its services, you are considered to have given your consent to this privacy policy. Please read this policy carefully before using our services.

This privacy policy is an integral part of ok777's Terms and Conditions. Reading both documents together will give you a clear understanding of the complete legal framework governing our services.

2. Data Collection

ok777 collects information in two main ways — what you provide directly, and what is collected automatically while you use our platform.

2.1 Information You Provide

The following information may be collected from you during account registration and use of our services:

• Full name and date of birth
• Email address and mobile number
• Identity verification documents — a copy of your national ID card or passport
• Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account information
• Information provided during support requests and when contacting us

2.2 Automatically Collected Information

When you use the ok777 platform, certain information is collected automatically:

• IP address and device type
• Browser name and version
• Time of access to the platform and session information
• Which pages were visited and how long they were used
• Gaming and betting activity data

3. Purpose of Data Use

Collected information is used only for specific and lawful purposes. ok777 processes your data for the following reasons:

• Account management: To create, verify, and maintain your account.
• Identity verification (KYC): To confirm age and identity for security and fraud prevention.
• Financial transaction processing: To securely process deposits and withdrawals.
• Customer support: To resolve your questions and complaints.
• Responsible gaming: To monitor playing patterns and identify potentially harmful behaviour.
• Relevant promotional information: To inform you about bonuses and offers, if you have given consent.
• Legal compliance: To meet applicable laws and regulations.

ok777 will not use your information for any purpose beyond those listed above. If your information ever needs to be used for a new purpose, you will be notified in advance.

4. Data Storage and Security

ok777 applies industry-standard technical and organisational measures to protect your personal information. The key elements of our security framework are described below:

4.1 Technical Security

• SSL encryption technology is used to keep data transfers secure.
• Sensitive data is stored in encrypted form.
• Firewalls and intrusion detection systems remain active at all times.
• Regular security audits are conducted.

4.2 Organisational Security

• Only authorised personnel have access to user data.
• Staff receive regular training on data protection.
• All data access activity is logged and reviewed.

4.3 Data Retention Period

Data may be retained while your account is active and, after account closure, for a defined period as required by legal obligations. Financial transaction records are retained for the long term in accordance with applicable law.

5. Cookies and Tracking

The ok777 website uses cookies and similar technologies to improve your browsing experience and maintain service quality.

5.1 Types of Cookies

• Essential cookies: Required for the core operation of the platform. Used to maintain login sessions and for security functions.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect data to understand how the platform is used, helping us improve our services.

5.2 Cookie Control

You can find the option to accept or reject cookies in your browser settings. Please note that disabling essential cookies may affect some platform functionality.

6. Sharing Data with Third Parties

ok777 does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared with relevant parties in the following limited circumstances:

• Payment processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, or banks to complete transactions.
• Technology partners: Trusted technology service providers that operate the platform, who are bound by strict confidentiality agreements.
• Legal authorities: Information may be disclosed if required by a court order or applicable law.
• Fraud prevention: Sharing information with regulatory bodies may be necessary to prevent fraud and money laundering.

Outside the above cases, your personal information will not be given to third parties without your explicit consent.

7. User Rights

Every user registered on the ok777 platform has the following rights regarding their personal information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of any inaccuracies in your information.
• Right to erasure: Where there is no legal obligation to retain it, you may request deletion of certain information.
• Right to restrict processing: In certain circumstances, you may ask us to limit the use of your information.
• Right to withdraw from marketing communications: You may stop receiving promotional messages at any time.

To exercise these rights, contact the ok777 support team. Our support team is available seven days a week, twenty-four hours a day via live chat and email in both Bengali and English.

For general questions about your account, bonuses, or services, you can visit our FAQ section, where answers to many common questions can be found.

8. Privacy of Minors

ok777's services are intended only for persons aged 21 or above. We do not knowingly collect information from anyone under 21. Date of birth is verified at the time of registration and additional identity verification documents may be requested if needed.

If a minor's information is accidentally collected and this comes to our attention or is brought to our attention by you, that account will be closed immediately and all associated data will be permanently deleted.

We are committed to ensuring responsible gaming. Reading ok777's Responsible Gaming Policy will show you how we maintain a safe gaming environment.

9. Policy Changes

ok777 may update this privacy policy from time to time. Changes to business processes, new legal obligations, or technological developments may require amendments to this policy.

Whenever significant changes are made to this policy, the "Last updated" date at the top of the page will be revised. For important changes, a notification may be sent to your registered email address.

If you continue to use ok777's services after any changes, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.

10. Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact the ok777 support team. Our team provides assistance in both Bengali and English, seven days a week, twenty-four hours a day.